Ziggo webmail is Ziggo's free email service for all of its customers. Whether you have internet, TV or a complete bundle with Ziggo, you automatically get access to an @ziggo.nl email address. This article explains step by step how to log in to Ziggo webmail. Considering your own professional email address? Theory7 offers affordable email hosting that lets you create a professional email address with your own domain name: https://www.theory7.net/en/create-email/

Logging in through your browser

To log in to Ziggo webmail through your web browser:

  1. Go to mail.ziggo.nl
  2. Click "Inloggen (Log in)
  3. Enter your Ziggo ID (email address)
  4. Enter your password
  5. Click "Inloggen

You are now in your Ziggo mailbox, where you can read, send and manage your emails.

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Logging in through the app

Ziggo has an official mail app available:

For iPhone/iPad:

  1. Download the Ziggo Mail app from the App Store
  2. Open the app and log in with your Ziggo ID
  3. Enter your password
  4. Your mailbox is synced automatically

For Android:

  1. Download the Ziggo Mail app from the Google Play Store
  2. Open the app and enter your Ziggo ID
  3. Enter your password
  4. You are now logged in

Setting up email in Outlook or another mail client

Want to use Ziggo mail in Outlook, Thunderbird or another mail client? Use these settings:

  • Incoming server: imap.ziggo.nl
  • Port: 993
  • Security: SSL/TLS

SMTP settings:

  • Outgoing server: smtp.ziggo.nl
  • Port: 587
  • Security: STARTTLS

Account details:

  • Username: your full Ziggo email address
  • Password: your Ziggo password

Common problems

Forgot your password

  1. Go to mijn.ziggo.nl
  2. Click "Wachtwoord vergeten? (Forgot password?)
  3. Enter your Ziggo ID or customer number
  4. You will receive an email or text message to reset your password

Forgot your Ziggo ID

  1. Go to mijn.ziggo.nl
  2. Click "Ziggo ID vergeten? (Forgot Ziggo ID?)
  3. Enter your postal code and house number
  4. Your Ziggo ID is shown on screen or sent to you by mail

Can't log in

  • Check that you are using the correct email address (@ziggo.nl)
  • Check that Caps Lock is not on
  • Try resetting your password
  • Wait 15 minutes if you have entered the wrong details too many times

Frequently asked questions

Can I create multiple Ziggo email addresses?

Yes, you can create up to 10 extra email addresses through Mijn Ziggo (My Ziggo). Go to mijn.ziggo.nl and choose "E-mail beheren" (Manage email).

How much storage do I get with Ziggo mail?

Ziggo offers 1 GB of email storage by default. If you need more space, you can delete old emails or consider professional email hosting.

Can I keep using Ziggo mail if I cancel?

No, when you cancel your Ziggo subscription, you also lose access to your Ziggo email address after a certain period. So make a backup of important emails in good time.

Security tips for Ziggo mail

Turning on two-step verification

Ziggo offers two-step verification for extra security:

  1. Log in to mijn.ziggo.nl
  2. Go to "Account > Beveiliging (Account > Security)
  3. Turn on "2-staps verificatie (2-step verification)
  4. Link your mobile number

Recognizing phishing emails

Ziggo never asks for your password by email. Watch out:

  • Check that the sender is @ziggo.nl
  • Don't click links in suspicious emails
  • When in doubt, log in directly at mail.ziggo.nl

Downsides of Ziggo email

An @ziggo.nl email address is tied to your Ziggo subscription. This has downsides:

  • You lose your email if you cancel
  • No professional image for business use
  • Limited storage

Tip: Consider your own domain name with professional email hosting. At Theory7 you get an email address with your own domain from €0.49/month. It stays yours, no matter which internet provider you use.

Why choose your own email address?

An @ziggo.nl address is convenient if you are already a customer, but it falls short for professional use. With your own domain name and professional email hosting you have full control over your email, no matter which internet provider you use.

Benefits of your own email address

  • Independent of your provider: you never lose your email address, not even when you switch
  • Professional image: info@yourcompany.nl makes a better impression than an @ziggo.nl address
  • More storage: often 5 to 25 GB instead of 1 GB with Ziggo
  • Better spam filtering: professional mail servers offer advanced protection
  • Your own management: create unlimited aliases and forwarding rules

At Theory7 you can create a professional email address from as little as €1.50 per month. You choose your own domain name and link one or more mailboxes to it.

How to switch from Ziggo mail to your own email

  1. Register a domain name through Theory7
  2. Choose an email hosting plan
  3. Create your new mailbox in the control panel
  4. Set up an automatic reply on your Ziggo address with your new address
  5. Move important contacts and notifications to your new address

That way you never lose your email again when you switch internet providers.