WhatsApp not working? The most common problems

WhatsApp not working: the most common problems

WhatsApp is one of the most widely used messaging apps in the world. But what do you do when WhatsApp suddenly stops working?

Check your internet connection

Steps to check your internet connection

1. Check your Wi-Fi connection
2. Switch to mobile data
3. Restart your router
4. Turn airplane mode on and off

WhatsApp messages aren't being sent

Possible causes and solutions

• No internet connection
• WhatsApp servers are offline
• Blocked by the recipient
• Phone date and time are incorrect

WhatsApp app keeps crashing

Solutions for a crashing WhatsApp

1. Update WhatsApp to the latest version
2. Restart your phone
3. Clear the WhatsApp cache (Android)
4. Uninstall and reinstall WhatsApp

WhatsApp notifications aren't working

On iPhone:

• Go to Settings > Notifications > WhatsApp
• Make sure Allow Notifications is turned on

On Android:

• Go to Settings > Apps > WhatsApp > Notifications
• Check that battery saver isn't blocking the app

WhatsApp Web problems

• QR code won't scan: make sure there's good lighting
• No connection: your phone must be connected to the internet
• Sync problems: log out and log back in

WhatsApp calls aren't working

1. Check microphone and camera access
2. Make sure you have a stable internet connection
3. Update the app

FAQ

Why can't I send photos?

This is usually caused by a poor internet connection or insufficient storage space.

How do I know if WhatsApp is down?

Check websites such as DownDetector.

What do the check marks mean?

One gray check mark: sent. Two gray: delivered. Two blue: read.

Can I use WhatsApp on multiple phones?

Yes, via Linked devices.