Jumbo Extra's App: Savings and Personal Offers

What is the Jumbo Extra's app?

The Jumbo Extra's app is the official savings program app of the Jumbo supermarket chain. With this app you automatically save up for a discount on your next groceries while unlocking extra benefits. The program replaces the old loyalty card and offers a modern, digital way to take advantage of personal offers and discounts.

The concept is simple: the more often you shop at Jumbo and use the app, the more benefits you get. You automatically collect points that you can redeem for a discount, and you get access to exclusive promotions that are not available to other customers. The app is free and available for both iPhone and Android.

Downloading the app and setting up your account

Download the Jumbo Extra's app from the App Store or Google Play Store by searching for "Jumbo Extra's". After downloading, open the app and create an account. You can register with your email address and choose a password. If you already have a Jumbo account from the Jumbo website, you can log in with the same details.

During registration you are asked to fill in your personal details, such as your name and date of birth. You can also select your favorite Jumbo store. This information helps Jumbo show you more relevant offers. Don't forget to turn on push notifications if you want to stay informed about special promotions.

How does the savings system work?

With every purchase at Jumbo you can scan the app and you save automatically. The savings system is based on levels that you reach by shopping regularly. The higher your level, the more discount you can build up and the more extra benefits you get.

You start at the basic level and move up as you spend more. At higher levels you get access to better discounts and more exclusive offers. The system rewards loyal customers who shop at Jumbo regularly.

You can redeem your saved discount at the checkout at any time. You decide when you want to use your discount. Some customers save up for one big discount, others redeem a small amount every week. Both strategies are fine.

Personal offers and bonus discounts

One of the strongest features of the Jumbo Extra's app is the personal offers. Based on your shopping behavior, you get discounts on products you buy often. These offers are unique to you and cannot be found in the regular flyers.

In the app you will find an overview of all your active personal offers. They are refreshed regularly, so it pays to check the app before you go shopping. Activate the offers you want to use by tapping them. When you scan your app at the checkout, the discount is applied automatically.

Besides the personal offers, there are also regular bonus promotions where you can earn an extra discount. Think of double savings points on certain days or an extra discount when you buy specific products.

Using the digital loyalty card

Your Jumbo Extra's account works as a digital loyalty card. In the app you will find a personal barcode that you can scan at any checkout. This works at the regular checkouts, at the self-checkouts and also when you use the Jumbo Scan & Go handheld scanners.

You have to scan your app before you pay. At the regular checkout you show your phone to the cashier. At the self-checkout you scan the code before you scan your products. It is important not to forget this, because adding your saved discount afterward is usually not possible.

If your phone battery is dead or you left your phone at home, in some cases you can link your account to a physical card as a backup. Ask the customer service desk in the store about this.

Making a shopping list in the app

The Jumbo Extra's app also includes a handy shopping list feature. You can add products by searching the product range or by scanning a product's barcode. The list syncs with your account, so you can use it on multiple devices.

A smart extra is that the app lets you know when products on your list are on sale. That way you never miss a discount on products you wanted to buy anyway. You can also share the list with family members who use the same account.

Jumbo Extra's and online grocery shopping

If you order your groceries online through the Jumbo website or app, the Extra's program works too. Log in with your Jumbo account and your saved discount and personal offers are applied automatically. You also save toward future discounts with online orders.

This makes the Extra's program especially complete. Whether you walk around the store or order from your couch, you always benefit from your perks. Your saved discount can be redeemed both online and in store.

Privacy and data use

As with other loyalty programs, Jumbo collects data about your shopping behavior through the Extra's app. This data is used to make you personal offers. Jumbo states that it handles your data carefully and does not sell it to third parties.

In the app and on the Jumbo website you can manage your privacy settings. For example, you can indicate whether you want to receive targeted advertising. Read the privacy policy if you want to know exactly which data is collected and how it is used.

Tips to get the most out of it

To get the most out of the Jumbo Extra's app, there are a few strategies you can apply. Scan the app with every purchase, even for small shopping trips. Every euro counts toward your savings balance and your level. Check the app for personal offers before you go shopping and activate them.

Combine your personal offers with the regular weekly deals for a double benefit. Sometimes you can save quite a lot on products that are both on the weekly bonus and in your personal offers. Also keep an eye on the special savings promotions where you can earn an extra discount.

If you have a family, consider using one shared account. That way you save faster because all groceries go to the same account. Do make sure everyone has the app on their phone with the same login details.

Jumbo Extra's versus other savings programs

The big supermarket chains in the Netherlands all have their own savings programs. Albert Heijn has the Bonuskaart with personal bonus offers, and Plus has the Plus app with similar features. Each program has its own pros and cons.

The advantage of Jumbo Extra's is the integration with online grocery shopping and the personal offers. The app is clear and easy to use. Whether the program saves you more than a competitor's depends on your personal shopping behavior and which offers you get.

Many consumers shop at several supermarkets and therefore have several savings programs. That's fine, but it can get confusing. If you like, choose one main supermarket where you do most of your shopping and focus your saving there.

Frequently asked questions

How do I redeem my saved discount?

You can redeem your saved discount at the checkout by indicating in the app that you want to use your discount before you scan the app. You choose the amount you want to redeem yourself. This works at both the regular checkout and the self-checkout.

Does my saved discount expire?

Saved discount can expire if you don't shop at Jumbo for a longer period. The exact term is in the program's terms and conditions. Keep scanning the app regularly when you shop to keep your savings balance.

Can I use the app without internet in the store?

The app also shows your personal barcode offline, so you can always scan at the checkout. To view current offers and your savings balance, you do need an internet connection. Download your offers at home in advance.

Does Jumbo Extra's also work at Jumbo City stores?

Yes, the Jumbo Extra's program works at all Jumbo stores, including Jumbo City stores in train stations and city centers. Scan your app with every purchase to save and receive your personal discount.