Gmail sign in: go to your inbox and fix login problems

Gmail is Google's free email service and is used by more than 1.8 billion people worldwide. Whether you want to check your personal mail, read business correspondence or download attachments: you first need to sign in to your Gmail account.

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Signing in via the browser

The fastest way to get to your Gmail inbox:

1. Open your browser (Chrome, Firefox, Edge or Safari)
2. Go to gmail.com or mail.google.com
3. Enter your email address and click Next
4. Type your password and click Next
5. You are now signed in to your inbox

Tip: Check "Stay signed in" if you are working on your own computer. That way you don't have to sign in again every time.

Signing in via the Gmail app (smartphone)

Android

The Gmail app comes preinstalled on Android phones:

1. Open the Gmail app
2. Tap Add account if you are not signed in yet
3. Choose Google
4. Enter your email address and password
5. Complete any verification

iPhone/iPad

1. Download the Gmail app from the App Store
2. Open the app and tap Sign in
3. Enter your Google account details
4. Allow notifications for new emails

Signing in via a desktop app

Microsoft Outlook

1. Go to File > Add Account
2. Enter your Gmail address
3. Outlook recognizes Gmail automatically
4. Sign in through the Google window that opens
5. Give Outlook permission to read your mail

Apple Mail (Mac)

1. Open Mail > Preferences > Accounts
2. Click + to add an account
3. Choose Google
4. Sign in with your Gmail details

Windows Mail

1. Open the Mail app
2. Go to Settings > Manage accounts
3. Choose Add account > Google
4. Follow the sign-in steps

Common problems and solutions

Forgot your password

1. Go to gmail.com
2. Enter your email address and click Next
3. Click Forgot password?
4. Google offers recovery via:
   • A text message to your phone number
   • An email to your recovery email address
   • Answering security questions
5. Set a new password

I don't receive the verification code

• Check that your phone number is correct
• Wait 30 seconds and request a new code
• Try the "Call instead of text" option
• Check that your phone has reception

Account blocked or hacked

1. Go to accounts.google.com/signin/recovery
2. Follow the account recovery process
3. Answer as many verification questions as you can
4. Google may need up to 72 hours to verify your identity

"Unusual activity detected"

• This is a security measure by Google
• Confirm your identity with the method shown
• Then check your account activity for suspicious sign-ins

Security tips

1. Turn on 2-Step Verification: go to myaccount.google.com/security
2. Use a strong password: at least 12 characters with letters, numbers and symbols
3. Check your account activity regularly: see which devices have access
4. Add a recovery email address: in case you forget your password
5. Sign out on public computers: click your profile picture > Sign out

Frequently asked questions

Can I use multiple Gmail accounts at the same time?

Yes! In Gmail, click your profile picture at the top right and choose Add another account. You can then easily switch between accounts.

Why do I have to keep signing in again?

This can be caused by: cookies being cleared, incognito mode, or browser settings. Make sure cookies are allowed for Google.

Is Gmail free?

Yes, Gmail is completely free for personal use. For business use, Google Workspace offers paid options with extra features.