Dropbox is a popular cloud storage service that lets you store, sync and share files across all your devices. With Dropbox you always have access to your important documents, photos and files, wherever you are.

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Signing in through the browser

  1. Open your web browser and go to dropbox.com
  2. Click Sign in at the top right
  3. Enter your email address and password
  4. Click Sign in
  5. You now see your Dropbox dashboard with all your files

Tip: You can also sign in with your Google or Apple account if you've linked it.

Signing in through the smartphone app

Android:

  1. Download the Dropbox app from the Google Play Store
  2. Open the app and tap Sign in
  3. Enter your email address and password, or sign in with Google/Apple
  4. Grant the required permissions for files and camera
  5. You now have access to all your Dropbox files

iPhone/iPad:

  1. Download the Dropbox app from the App Store
  2. Open the app and tap Sign in
  3. Enter your login details or use Google/Apple sign-in
  4. Allow notifications and file access if you want
  5. You're now signed in on your iPhone or iPad

Signing in through the desktop application

  1. Go to dropbox.com/install
  2. Download the Dropbox desktop app for Windows or Mac
  3. Run the installation file
  4. Sign in with your email address and password
  5. Choose the location for your Dropbox folder
  6. Select which folders you want to sync
  7. Your Dropbox folder now appears in File Explorer (Windows) or Finder (Mac)

Syncing and sharing files

Syncing:

  • All files in your Dropbox folder are synced automatically
  • Drag files into the Dropbox folder to upload them
  • Changes are applied in real time on all your devices
  • The blue sync icon shows that syncing is active

Sharing:

  1. Right-click a file or folder
  2. Select Share in the Dropbox menu
  3. Enter the recipient's email address
  4. Choose Can edit or Can view
  5. Click Share or copy a share link

Smart sync:

  • With Dropbox Plus and higher, you can keep files "online-only"
  • This saves space on your computer
  • Files are downloaded when you open them

Common problems

Forgot your password

  1. Go to dropbox.com/forgot
  2. Enter your email address
  3. Click Send email
  4. Check your inbox for the reset link
  5. Create a new password

Sync problems

  • Check that the Dropbox app is running (icon in the system tray)
  • Check your internet connection
  • Restart the Dropbox application
  • Check that you haven't reached your storage limit
  • See whether there are conflicting files

App won't start

  • Uninstall the app and install it again
  • Check that your system meets the minimum requirements
  • Temporarily disable antivirus software during installation

Frequently asked questions

How much free storage do I get with Dropbox? With a free Dropbox Basic account you get 2 GB of storage. You can expand this by inviting friends or by upgrading to a paid plan.

Can I open files offline on my phone? Yes, in the Dropbox app you can mark files as "Available offline". Tap the three dots next to a file and select this option.

How do I secure my Dropbox account? Turn on two-step verification in your account settings. Go to dropbox.com/account/security and turn on "Two-step verification" for extra security.

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