With a Mijn Ziggo (My Ziggo) account you manage your Ziggo subscription entirely online. View invoices, change your package and use handy extras such as Ziggo GO to watch TV anywhere.

Tip: Register at mijn.ziggo.nl and get instant access to Ziggo GO: watch TV on all your devices.

What do you need?

  • Your Ziggo customer number (on your invoice or welcome letter)
  • Your postal code and house number
  • A valid email address
  • A password of your choice

Creating your account step by step

  1. Go to Mijn Ziggo: Open mijn.ziggo.nl
  2. Click "Registreren" (Register): Below the login button
  3. Enter your customer number: You can find it on your invoice or welcome letter
  4. Confirm your address: With your postal code and house number
  5. Enter your email address: This becomes your username
  6. Choose a password: At least 8 characters with letters and numbers
  7. Confirm by email: Click the activation link
  8. Done! Log in and discover everything you can do

Benefits of a Mijn Ziggo account

  • View invoices: See and download your monthly invoices
  • Manage your subscription: Change your package or add extra channels
  • Ziggo GO: Watch TV on your smartphone, tablet, laptop or smart TV
  • Report outages: Check the status and report problems
  • Manage Wi-Fi: Change your Wi-Fi name and password
  • Schedule appointments: Book a technician appointment online

Tips

  • Download the Ziggo GO app to watch TV on the go
  • Set up your email address for digital invoices
  • Use the Ziggo app to share your Wi-Fi password
  • Check regularly for new channel packages or upgrades
  • When you move house, you can move your subscription with you online

FAQ

Where can I find my customer number? In the top right of your Ziggo invoice, or on the welcome letter you received when you signed up.

Can I use Mijn Ziggo without a TV subscription? Yes, even with internet only you can log in to manage your subscription.

What is Ziggo GO? Ziggo GO is the app that lets you watch TV anywhere on your smartphone, tablet or laptop. Included with your TV subscription.

How do I reset my Mijn Ziggo password? Click "Wachtwoord vergeten" (Forgot password) on the login page and follow the instructions sent by email.

Can my partner have a Mijn Ziggo account too? Yes, you can link multiple accounts to the same Ziggo subscription.

Looking for an email address? See what we offer.

Further reading