Introduction

Your Apple ID is the key to all your Apple services: iCloud, the App Store, Apple Music, iMessage and more. If you've forgotten your password, you can't download apps, make backups or make purchases. Fortunately, Apple offers several ways to recover your password quickly and securely.

Need help recovering your Apple ID?

Theory7 is happy to help! Our specialists can guide you through the recovery process or carry it out entirely for you. Contact us for personal support.

Step by step: resetting your Apple ID password

  1. Go to iforgot.apple.com
  2. Enter your Apple ID email address
  3. Click Continue
  4. Choose your recovery method:
    • Receive an email
    • Answer security questions
    • Use two-factor authentication
  5. Follow the instructions to set a new password
  6. Sign in on all your devices with the new password

Method 2: Via your iPhone or iPad

  1. Go to Settings > [Your name] at the top
  2. Tap Password & Security
  3. Tap Change Password
  4. Enter your device passcode
  5. Enter your new password twice
  6. Tap Change or Change Password

Method 3: Via your Mac

  1. Click the Apple menu () > System Settings
  2. Click Apple ID > Password & Security
  3. Click Change Password
  4. Enter your Mac password
  5. Set your new Apple ID password

Alternative recovery methods

Requesting account recovery

If you don't have access to your trusted devices or phone number:

  1. Go to iforgot.apple.com
  2. Enter your Apple ID and click Continue
  3. Select Start Account Recovery
  4. Apple verifies your identity (this can take several days)
  5. You'll receive an email or text message when your account is ready for recovery

Via a trusted family member

If you use Family Sharing:

  1. Ask a family member to go to Settings > [Name] > Family Sharing
  2. They can help you reset your password from their device

No access to your recovery information?

If you don't have access to your:

  • Recovery email address: Check old email accounts or contact your email provider
  • Phone number: Contact your carrier to recover your number
  • Trusted devices: Use account recovery via iforgot.apple.com

Important: Account recovery can take 1 to 14 days, depending on the information you can provide.

Security tips

  • Turn on two-factor authentication for extra security
  • Add a recovery email address to your account
  • Keep your recovery key in a safe place (if you have one)
  • Use a unique, strong password of at least 8 characters
  • Never share your password with others
  • Regularly check which devices have access to your account

Frequently asked questions

How long does account recovery take?

Account recovery can range from a few hours to 14 days, depending on how much account information you can verify.

Can I change my Apple ID?

Yes, you can change your Apple ID email address via appleid.apple.com, but this is not the same as password recovery.

What if I no longer remember my Apple ID email address?

Go to iforgot.apple.com and click Look up Apple ID. You can search using your name and email addresses.

Will I lose my data if I reset my password?

No, your data is preserved. You just have to sign in again on all your devices.

What if someone else changed my password?

Use iforgot.apple.com right away to get your password back. Then check your account settings and remove unknown devices.

Looking for an email address? See what we offer.